Frequently Asked Questions

Your questions answered to help you plan your next adventure.

General Questions

The Basic plan includes guided tours, access to eco-friendly gear, and support from experienced guides.

Yes, our Premium plan includes personalized tours. You can choose your destination, pace, and additional activities.

Absolutely! We offer trails and activities designed for all experience levels, from beginners to seasoned adventurers.

Payment and Cancellation

We accept all major credit cards, PayPal, and bank transfers. For group bookings, we offer flexible payment options.

Cancellations made 7 days prior to the tour date are fully refundable. For cancellations within 7 days, a 50% fee applies.

Safety and Sustainability

Yes, we prioritize safety on all our tours. Family-friendly routes are available, and our guides are trained in first aid.

We follow strict eco-friendly guidelines, including waste reduction, supporting local communities, and offsetting carbon emissions.